Subscription
Subscription terms
The recurring agreement: what is licensed, at what capacity, and how billing states behave.
Association Radar is owned and operated by Caro Development Enterprises, LLC.
What is licensed
A subscription licenses association workspaces, not physical buildings. One association workspace is one legal association, which may contain several buildings sharing the same governing documents, board, and owner registry. Unrelated associations require separate workspaces even under the same management company.
Billing states
A past-due account keeps working with a billing warning and is never locked out destructively. An unpaid account pauses scheduled and manual research and becomes read-only. Access is derived from the payment provider's verified state on every request.
Agreement terms
Monthly subscriptions renew monthly and annual subscriptions renew annually, in each case automatically at the then-current published price until canceled. Auto-renewal is disclosed before checkout. There is no free trial. Accounts are created by invitation, and a purchase is completed by an authorized administrator inside the application through our payment provider's hosted checkout; Association Radar never handles or stores card details. You may cancel at any time from the billing page: cancellation stops future renewals, access continues through the paid-through date, then a 30-day read-only period, then archive. A subscription licenses association workspaces at the capacity published for the plan, and a Larger Portfolio arrangement is by custom quote. A past-due account continues to work with a billing warning, and an unpaid account becomes read-only. Price changes apply on renewal only, after at least 30 days' advance notice. No guaranteed uptime percentage is offered at launch, and stated support response times are typical times rather than commitments. Caro Development Enterprises, LLC may terminate an account for a material breach that remains uncured 10 days after notice, and may suspend an account immediately for fraud, unlawful use, serious misuse or abuse, security threats, or legal or regulatory necessity. If we terminate a prepaid subscription without your breach, we refund the unused prepaid portion.